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Analytic " condition of qualification of personnel of service of class of hotel
From;    Author:Stand originally
" condition of qualification of personnel of service of class of hotel industry heavenly body " was about to rise on July 1 carry out. Recently, the person that the reporter is taken is numerous the doubt of the personage inside course of study and attention, interviewed director of office of handler of deputy secretary-general of Chinese restaurant association, profession restful firm lady, also be the detailed material that Chinese restaurant association publishs this standard external first this.

Reporter (the following abbreviation writes down) : Make by Chinese restaurant association, department of Commerce approves " condition of qualification of personnel of service of class of hotel industry heavenly body " will carry out at rising on July 1. To this with be closely bound up of the personage inside course of study " standard " , the personage inside the course of study of many hotel industry understands not quite to content, you whether can brief introducing?

Restful firm (the following abbreviation makes the same score) : " condition of qualification of personnel of service of class of hotel industry heavenly body " it is Chinese restaurant association is drafted, the national occupation standard that Department of Commerce issues. Will carry out at rising on July 1 this year. Of this standard draft drew lessons from international hotel industry from condition of level of staff of course of study, with what released 2004 " handler of hotel industry profession hold job seniority condition " national level, from

Two respects set level of management and service standard the qualificatory condition from personnel of course of study, formed our country restaurant a from personnel of course of study complete hold system of job seniority standard.

Standard content basically includes two shares, it is a regulation, 2 it is a condition.

(One) regulation: 1, category and astral class: Branch of personnel of astral class service is antechamber, guest room, meal 3 categories, 5 stars class. Among them, it is a clerk to SamSung, 4 stars are service division, 5 stars are high-quality service division. Astral class is more, delegate order and degree is higher. 2, cognizance method: Adopt oneself examine and verify of freewill application, qualification, groom, maintain a method integratedly of theory and union of photograph of professional skill assessment. 3, declare with rising: Service personnel needs basis qualification requirement, declare by class, chase class advance star. One star chases class to upgrade to SamSung be apart time is 6 months, samSung chases class to upgrade to 5 stars be apart is a year. Before winning contest of technical ability of level of province, city, state 3 can promote directly. 4, period of efficacy: To astral class service personnel implements registration book system, register period for 3 years, execute a net to go up fair show inquiry. 5, exam: Cent is academic exam and professional skill assessment. 6, the member that examine: The member that cent is advanced test and the member that examine.
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